Disney Plus is finally here, but it seems like some people aren’t able to access the service due to error code 42. This error appears when you attempt to connect to the service, and it can happen for many reasons. Here are nine ways to fix the problem.
1. Check Your Internet Connection
If you’ve tried to sign up multiple times and received the same error each time, make sure you’re connected to the internet. If you’re trying to use WiFi, make sure to turn off your firewall and antivirus software. You might also want to consider switching over to a wired connection, such as DSL or cable.
2. Reset Your Network Settings
Sometimes resetting your network settings can help. Try turning off your router and modem for about 30 seconds and then restarting both devices. This usually fixes most issues related to connectivity.
3. Restart Your Device
If none of those work, you’ll probably need to reboot your device. Just hold down the power button for 10 seconds and wait until your device turns itself off completely. Then, press the power button again to start it back up.
What Causes Disney Plus Error Code 42?
Disney Plus launched on November 12th, and since then there have been countless issues with the app and the service itself. Some people have reported getting error code 42 while trying to sign up for the service, while others have encountered problems with the app crashing or freezing during use. While some users report that it works just fine, others say that the app keeps crashing every now and again.
If you’re experiencing one of those errors, here are some things you might want to try:
– Make sure your internet connection is strong enough. Try switching providers if possible.
– Switching browsers can help sometimes.
– You may want to check out our guide to troubleshooting Disney Plus issues.
How to Fix Disney Plus Error Code 42
Disney Plus is now live worldwide, and you’re probably wondering what happens next. Well, there are several things you can do to fix the issue where you see “Error code 42.” First off, make sure you’ve got a good Internet connection. You’ll want to confirm that your Wi-Fi router is set up correctly, and that your modem/broadband provider is providing adequate speeds. Also, check that your computer isn’t experiencing any connectivity issues. If you’re still having trouble, here are some other suggestions to help you out.
1. Check Your Connection Speed
If you’re seeing errors like “Error code 42,” chances are you don’t have enough bandwidth to stream HD video. To test your speed, go to www.speedtest.net. This site will give you a rough idea of how much data you’re consuming per second. Try downloading something small, such as a picture file, and compare it to the amount of data you consume while watching videos. If you’re spending less time downloading files, you might want to consider upgrading your broadband package.
2. Reset Your Modem
Sometimes, your modem needs resetting. This usually happens when you install a new operating system or update your software. Resetting your modem will allow it to work properly again. Here’s how to do it:
a. Turn off your modem.
b. Remove the power cord from the back of your modem.
c. Wait at least five minutes before plugging in the power cord.
d. Plug the power cord into an outlet.
e. Press and hold the reset button on the front of your modem for ten seconds.
f. Release the reset button.
g. Wait another minute before reconnecting the power cord.
h. After doing this, turn on your modem by pressing the power button.
3. Restart Your Computer
If all else fails, restarting your computer could be the solution. It’s not recommended, but if you’re desperate, you can always try it.
4. Update Your Software
Updating your software can also help. Most modern computers come preloaded with outdated versions of programs. Upgrading these programs can help improve performance. However, updating them can cause more problems than it solves. So, only upgrade your software if you really need to.
5. Download Newer Versions of Programs
You can download newer versions of programs using the Windows Store. Just search for the program you’d like to download, and click on its name. Click on the version number, and select Install. Once installed, open the program and follow the instructions.
6. Delete Old Files
You can delete old files to free up space. Go to C:\Users\ \AppData\Local\Packages\Microsoft.Windows.Cortana_fa7b0a8f-f1f2-4c4b-8c92-fce6f0acd9bf\LocalState\Temp\ and delete everything inside.
7. Clear Cache
Clearing cache helps remove temporary files that may be causing the problem. Go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apps\Amazon Prime Video\Cache and clear everything inside.
8. Disable Anti Virus Protection
Anti virus protection can sometimes interfere with streaming services. Disable it temporarily, and then reenable it once you’ve fixed the error.
9. Reinstall Netflix App
Reinstalling the Netflix app can help. Open the Start menu, type nflxappreinstaller, and press Enter. Follow the prompts to reinstall the app.